After purchasing your Responder, follow these steps. 1. Login to your responder. 2. Click the ACCOUNT NAME LINK to enter the "working part" of your responder. 3. Click the MANAGE MESSAGES LINK. 4. Click the COPY MESSAGES link. 5. From the Drop Down Menu on the Copy Messages page select COASTCLUBMAN as the account to copy. Enter the Copy Password: 1234 Check the two boxes to confirm this action. Click the COPY BUTTON. 6. Click the OWNER DATA link. On this page: BE CERTAIN YOUR NAME, PHONE, EMAIL are what you want IN THE LETTERS when they go out. Both "Owner Websites" are your Sponsoring Coastal website including the http:// FILL IN THE CUSTOM FIELDS AS FOLLOWS: Custom1 - Any Instant Message ID/Name you use Custom2 - Any Instant Message ID/Name you use Custom3 - Any Instant Message ID/Name you use Custom4 - Your "Title" (Director, International, Level II, etc) Custom5 - Your Email again Custom6 - Your Time Zone (ie: Pacific, Mountain, Central, Eastern) Custom7 - Hours Accepting Calls (ie: 9am to 10pm, Evenings, etc) 7. Click the "Save Changes To Owner Record" button. YOU ARE DONE WITH INITIAL SETUP! Now you can IMPORT EMAIL LISTS so people can receive the 100 Letters you have just copied and completed setup for. IMPORTING INSTRUCTIONS Your List must be "CSV" file ... also called a "Comma Separated" file. The ORDER OF THE DATA must be: email,First,Last,Address, etc. with the only fields really "counting" for these letters being the EMAIL AND FIRST NAME. If your list is NOT in this order, download the CSV Database Tool here: http://coastalsite.net/Tools/csvdb.zip and install that tool. It opens CSV files in a "column" format and you can MOVE the email column to the FIRST POSTION in the data list and click SAVE COLUMN ORDER on that first screen to make it stay that way. Now all you need to do is COPY up to 1500 email/names at a time and on the SUBSCRIBERS PAGE of your Responder, click the IMPORT LIST link. Fill in the REQUIRED LIST SOURCE info with the name of the vendor you purcahsed your list from. PASTE the list in the IMPORT LIST DATA FIELD box. Click the IMPORT BUTTON ... and wait for it to finish. That's it! You can do 1500 every 24 hours. Have fun!